Privacy and Security
Paragon CU is committed to protecting customer information, securing digital access, and responding quickly when unusual account activity is detected. Privacy and security are built into how our services are delivered every day.
How We Protect Your Information
We use layered controls such as login verification, encrypted connections, monitoring tools, and internal safeguards to help keep account information protected and digital banking trustworthy.
Our privacy and security commitments
Customers deserve clarity on how information is handled and what practical measures are in place to support secure banking.
- Collect only the information needed to deliver services, support account management, and meet legal or regulatory requirements.
- Protect data in transit and at rest using modern technical controls, secure workflows, and restricted internal access.
- Encourage customers to use strong passwords, enable verification steps, and report suspicious messages or account activity promptly.
Highlights
Security in practice
A strong security posture combines technology, monitoring, and customer awareness.
Encrypted Access
Secure connections help protect account activity, logins, and sensitive information across supported digital channels.
Fraud Awareness
Customers are encouraged to stay alert to impersonation, phishing attempts, and unexpected payment requests.
Rapid Reporting
Fast reporting of suspicious activity helps limit risk and allows support teams to respond more effectively.
Common questions
Helpful context customers often want before taking the next step.
What should customers do if they suspect fraud?
Contact support immediately, avoid replying to suspicious messages, and review recent account activity as soon as possible.
Is personal information shared freely?
No. Information is handled carefully and only used or disclosed where needed to provide service, meet obligations, or support legitimate operations.
How can customers strengthen account security?
Use strong unique passwords, keep contact details current, follow verification prompts, and never share codes or login details with anyone.
Ready to take the next step?
Open an account, sign in securely, or speak with our team for guidance.