Terms of Use
These terms explain the standards that govern access to Paragon CU digital channels, products, and customer services. They are designed to set clear expectations around account use, acceptable conduct, and service availability.
Using Our Services
By accessing our website or digital banking tools, customers agree to act lawfully, protect their login credentials, and use available services only for legitimate personal or business purposes.
What our terms cover
A strong terms page helps customers understand their responsibilities while also outlining how the platform is operated and supported.
- Account ownership, login responsibility, and the need to keep credentials private.
- Appropriate use of payments, transfers, messaging tools, and online banking features.
- Service availability, updates, temporary interruptions, and situations where access may be limited for security or compliance reasons.
Page Notes
Important areas customers should understand
Terms are most helpful when they are practical, readable, and connected to everyday account use.
Account Responsibility
Customers are expected to keep usernames, passwords, PINs, and verification methods secure at all times.
Prohibited Activity
Accounts may not be used for fraud, unlawful transfers, identity misuse, or any attempt to disrupt the service or bypass controls.
Service Changes
Features, limits, and operating processes may change as products evolve, regulations shift, or security requirements increase.
Common questions
Helpful context customers often want before taking the next step.
Why do terms of use matter?
They define how the service is meant to be used and help prevent misunderstandings around access, security, and account behavior.
Can services be restricted?
Yes. Access may be limited temporarily or permanently when security, compliance, operational, or legal concerns require it.
Should customers review this page regularly?
Yes. Terms may change over time, especially when new digital features, payment tools, or regulatory obligations are introduced.
Ready to take the next step?
Open an account, sign in securely, or speak with our team for guidance.